Shipping policy

Here’s a more polished and complete version of your shipping policy:

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Shipping Policy

We aim to dispatch all orders within two working days of purchase.

Please note that our warehouse operates Monday to Friday, excluding public holidays. Orders placed over the weekend or on bank holidays will be processed on the next working day.

All parcels are shipped using tracked delivery services via Evri (formerly Hermes) and Royal Mail to ensure safe and reliable delivery.

Delivery Times

Estimated delivery times may vary depending on the destination, courier delays, weather conditions, or busy seasonal periods. While we do our best to meet estimated delivery dates, these are not guaranteed and may occasionally be subject to change.

Tracking Information

Once your order has been dispatched, you will receive a shipping confirmation email including your tracking details.

Incorrect Address Information

Please ensure your shipping address is entered correctly at checkout. We cannot be held responsible for delays or lost parcels due to incorrect or incomplete address details provided by the customer.

Lost or Delayed Parcels

If your parcel has not arrived within the expected timeframe, please contact us and we will assist you in tracking your shipment with the courier.

International Orders

Customs duties, taxes, and import charges (if applicable) are the responsibility of the customer and may vary depending on your country’s regulations.

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